Privacy policy

  1. Consent

If you visit the Site and are not already an existing customer, we might ask for your consent to process your data, so that we can send you our special offers and news.

    2. Contractual obligations

For example, in order to allow us to fulfill an order when you purchase our products.  

    3. Legal compliance

In some circumstances, we may be legally required to collect and process your data e.g. to pass it on to the police if criminal activity is suspected.

    4. Legitimate Interest

It may be necessary to use your data to help us run and improve our business. For example, to personalize the services we provide, or to improve our internal processes. We will only use your data in these instances, where doing so does not materially impact your rights, freedom or interests. 

We will only use your personal data when the law allows us to. Most frequently, we will use your personal data to fulfill a contractual obligation, or where we have a legitimate interest.  

Generally, we do not rely on consent as a legal basis for processing your personal data. However, if you are not already a customer, we will get your consent before sending third party direct marketing communications to you via email or text message. In the event you do not wish for us to use ‘Your Personal Data’ for marketing purposes, please either: 

  • Click on the ‘Unsubscribe’ link in the emails we have sent you (if any).
  • Contact our Customer Service Team here contact us if you wish to be removed from our marketing database.

We share your data with the following categories of third parties:

  • Service providers who provide IT, finance, logistics and system administration services.
  • Professional advisers including lawyers, bankers, auditors and insurers.  
  • HM Revenue & Customs, regulators and other similar authorities.
  • Marketing agencies and researchers.  

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Ordinarily we do not allow the transfer of your data out of jurisdiction. In the rare event that this is necessary, we will ensure that your data is provided with a similar degree of protection as is afforded in your jurisdiction and that the transfer is compliant with all local laws.  

We use a third-party service provider to serve advertisements and/or collect data on our behalf across the Internet and sometimes on this site. Some of these service providers may collect information about your visits to our site, and your interaction with our products and services to tailor marketing messages on this site and other sites or to trigger real time interaction, customize this site or enhance your profile. Some of these service providers may be able to collect personal information that you share with this site via a web form automatically and prior to your pressing a submit button; and they may be able to use information from your visits to this site to send marketing messages to you in a way that may personally identify you. This information is collected through the use of a cookie, a javascript tag and/or pixel, which is industry standard technology used by most major websites.   The information collected by these service providers may include your devices IP address, user agent, email addresses (where hashed or otherwise rendered pseudonymous) and other user and device level pseudonymous information. Please keep in mind that your browser settings may not permit you to control the technologies utilized by these third-party companies. If you would like more information about these practices, please click: http://optout.aboutads.info/#!/ or contact us.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@qendresa.shop or by mail using the details provided below:

587 Kearny Avenue, Kearny, NJ, USA